Problems of The Electronic Signature Technology Adoption In Indonesia
Karman (a*), Ahmad Budi Setiawan (a), Amri Dunan (a), Bambang Mudjiyanto (a)

a) National Research and Innovation Agency, Indonesia
*email: karm002[at]brin.go.id, address: Sasana Widya Sarwono (SWS) Jl. Gen. Gatot Subroto 10, Jakarta 12710.

Abstract

Digitalization in economic processes and governance requires a fast, efficient and secure process. Digital signatures help digitization run quickly and securely. It makes it easy for those who adopt it. Several users benefit from digital signatures (Ministry of Communication and Information Technology, Ministry of Finance. This study aims to overview the problems in adopting this digital signature technology. This qualitative research collects data from some registered Electronic Certification Providers. This study found obstacles to the adoption of digital signatures. Constraints in the adoption of this technology are inharmonious regulations and literacy. For example, authentic meanings must be made before a Notary to meet the requirements for verification and fulfillment of the Power of Authentication Deed. This study suggests that the government ( Ministry of Law and Human Rights) harmonizes regulations related to digital signatures. Meanwhile, literacy improvement aims to increase awareness about digital signatures. As a regulator, the Ministry of Communications and informatics needs to help other institutions adopt digital signature technology, prepare infrastructure, and encourage the use of digital signatures in society.

Keywords: adoption, digital signature, technology

Topic: Information Engineering